✈️ Shipping Questions

Do you ship Worldwide?

Bloome & Co. ships internationally to most countries. If you don't see your country as an option, send us an email at support@bloomeandco.com and we'll aim to help you.

How long does shipping take?

Shipping time varies by Iocation.

These are our estimates:
United States: 7-10 business days
United Kingdom: 5-7 business days
Canada: 7-10 business days
Australia: 7-10 business days
New Zealand: 7-10 business days
*This doesn't include our 2-4 day processing time.
*All shipping times exclude clearance/customs delays

I made a mistake on my shipping address, can I change it?

Generally, you can change your shipping address within 12 hours. Make sure to contact us immediately with your order number and the correct address. The more information you provide, the sooner we can change your information. Although we cannot guarantee that we'll catch your order in time before it gets processed, we'll try our absolute best to make the requested changes.

How do I track my order?

As soon as your package is shipped, you may receive an email notification confirming the shipment. The email will provide you with the tracking number for your package and a link to the shipping carrier's website.

If there is a problem with the tracking number or package delivery, please contact the courier directly. In some rare cases, the tracking number may not update but you will still receive your order.

📦 Order Questions

Can I cancel my order?

The HaloBloom Co. order process is automated to distribute products quickly and accurately. All cancellations must be requested via email with order number within 24 hours of placing the order.

Please note we cannot guarantee the order will be cancelled if after the 24 hour period.

Can I buy multiple products in a single order?

Sure you can! Just add all the products you want to your shopping bag and then click on the "Checkout" button located inside the cart. Navigate to the cart by clicking on the top right bag icon and scroll down to "Checkout". This way you can save on any additional items and save time.

I received an email saying that I have to verify my order details. What does that mean?

We have a very secure and smart payment system. If our system detects that your order is a potential risk of fraud, we will place your order on-hold and reach out to you to verify the details of your order for the safety of our company and for the credit card holder. For example, if you are placing an order with a credit card that is issued in a different country than where you are placing the order from, our system will detect this and your order will be flagged as a potential risk of fraud.

Will I receive my items in one package?

For logistical reasons, items in the same purchase will sometimes be sent in separate packages to ensure quality in packaging, even if you've specified combined shipping. Please keep this in mind when receiving deliveries.

💳 Payment Questions

I recently purchased an item online and now it's discounted. Can I get the discounted price?

Pricing on the website is subject to change without notice. Orders placed before promotions are not eligible to receive new promotions or discounts. We reserve the right to cancel any order due to unauthorized, altered, or ineligible use of the offer, and to modify or cancel any promotion due to unforeseen issues.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, PayPal, American Express and we also support Google Pay and Apple Pay.

I have not received my refund yet, why is that?

If you haven't received a refund yet, first check your bank account, then contact your credit card company. It may take some time before your refund gets processed.

What currency will be used when I place my order?

All prices listed on the website are in the currency that you choose. However, all final checkouts are in USD. For international orders, the bank that has issued your credit/debit card determines the exact exchange rate that you will be charged. The amount taken from the original funding source is returned in full when refunded by the seller. Please note that we cannot be held responsible for any discrepancies caused by exchange rate fluctuations.